Valued West Lorne Client,

On behalf of the Ontario-wide team at Turner Moore, we hope this message finds you safe and well through all this disruption. I want to take this opportunity to express my heartfelt thanks to you for being a valued Turner Moore — West Lorne client.

Whether you’re a new client, or even if you’ve been with us since our doors opened in West Lorne in 2016, you’ll know that nothing is business as usual right now. Facing these headwinds, and after careful consideration of all options, we’ve made the difficult decision to close Turner Moore’s West Lorne office location.

This decision is due to a number of factors outside of Turner Moore’s direct control, including:

• Our neighbour in West Lorne, NAPA Auto Parts, needing to expand into our commercial space on Graham Road;
• changing economic conditions in and around West Elgin;
• more of our clients using online tools to work with us remotely;

Our final date for on-site consultations in our current West Lorne office will be March 25, 2021. After that, and until May 27, we will be located at the Elgin International Club located at 1158 Kerr Road and respecting our normal schedule. Stay tuned, we hope to back at the Elgin International Club next March too!

Knowing that you expect nothing short of a seamless transition from Turner Moore, we’re providing personalized service and support, including:

• Remote accounting and tax services options – Even if you don’t know where the power button is on your computer, we’ve put place easy-to-use online tools that make it possible to work together from a distance, including sending documents securely, signing returns, and, of course, talking to us by phone or video.
• Visit an alternate Turner Moore office that is close by – Drive the same distance you may already drive for a medical appointment or shopping trip and visit one of our offices in Wallaceburg or Sarnia. To reach either office, all you need to do is pick up the phone and dial the same number you always have, and Marie or myself will take care of you.
• Personalized pick up and drop offs – We will make arrangements to come to your home or business to pick up and drop off documents after May 27. When we need to meet, we will come to you.

We hope this is not goodbye, and that at least one of the above options will make it possible for our dedicated team to continue serving you. If you have any questions at all, please don’t hesitate to contact us directly at 519-344-1271.